"That was quick!! Excellent service!!"
Roxbury Crossing, MA
"We have the Xlerators installed and they work great! Thank you."
"Wow, that was a quick turnaround. Excellent. Thanks again for the always, pleasant and great customer service!"
"Thank you for the prompt reply and great service."
Bethel Park, PA
"Talk about a lightning fast response. Thank you so much."
"We appreciate the prompt processing of this order and will definitely keep you in mind for future purchases."
P.D. Miami, Florida
"Thank you for the prompt followup and shipment of my order. I appreciate good customer service and plan to do business with you for future orders."
B. K. Chandler, AZ
Shipping and Return Policy
Domestic Shipping Policies:
Our products typically ship UPS ground or Fedex ground. If product or product packaging arrives damaged, please inspect product and only sign for product which is undamaged. If product arrives damaged, please note damage on receiving document and contact us. Please be sure to report any shortage claims within 10 days of receiving product.
Domestic Return Policies:
If you need to return a product, please contact us within 10 days of receiving product. Call us at 360-989-0960 or email sales for a return merchandise authorization number (RMA#) and return address. The RMA# allows us to process a credit back to your credit card when the product is received back. Buyer is responsible for return freight on items unless product is defective. Items must be returned in new condition, in saleable form and in original packaging with all items included. Products that have been used are not returnable. Please provide us with a shipping tracking number once product is shipped back to us. This will enable us to process your credit faster. Returns are subject to a 25% restocking fee. Returned product must be returned to us within 10 business days of RMA issue date.
International Shipping and Return Policies:
International Shipping Powered by
We have partnered with Bongo International to service our international customers.
At checkout, choose your international destination from the country drop down menu. Once you select your country and attempt to checkout, you will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your order.
Upon completion of your order, Bongo will charge your credit card for the entire purchase and arrange for product to be shipped to your international address.
NOTE: All payment, shipping, or return requests should be submitted to Bongo at Support@BongoUS.com
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